{"id":23661,"date":"2026-08-06T03:43:57","date_gmt":"2026-08-06T03:43:57","guid":{"rendered":"https:\/\/qilumachinery.com\/?page_id=23661"},"modified":"2026-08-24T03:04:31","modified_gmt":"2026-08-24T03:04:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/qilumachinery.com\/id\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"<!-- gs-stylemanager -->\n\n\n<main class=\"qfaq-page alignfull\">\n<section class=\"qfaq-section qfaq-hero wp-section alignfull alignfull\" aria-label=\"Mesin Qilu pertanyaan yang sering diajukan\">\n<div class=\"qfaq-hero-grid wp-content-wrap\">\n<div class=\"qfaq-hero-copy\">\n<p class=\"qfaq-kicker\">Tanya Jawab<\/p>\n\n\n\n<h1>Pertanyaan Umum Tentang Membeli Qilu Machinery<\/h1>\n\n\n\n<p>Temukan jawaban sederhana tentang memilih mesin, pembayaran, pengiriman, pengepakan, garansi, suku cadang dan dokumen.<\/p>\n\n\n\n<div class=\"qfaq-hero-actions\">\n<a class=\"qfaq-btn\" href=\"#faq-purchasing\">Baca Pertanyaan Umum<\/a>\n\n\n\n<a class=\"qfaq-btn qfaq-btn-outline\" href=\"\/id\/contact\/\">Ajukan Pertanyaan ke Qilu<\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-light wp-section alignfull alignfull\" id=\"faq-purchasing\" aria-labelledby=\"faq-purchasing-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">01<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Memilih Mesin<\/p>\n\n\n\n<h2 id=\"faq-purchasing-title\">Pilih Jenis Mesin yang Tepat<\/h2>\n\n\n\n<p>Ceritakan tentang pekerjaan, tanah dan ruang yang tersedia. Rincian ini membantu kami menyarankan mesin dan ukuran model yang sesuai.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\" open=\"open\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Bagaimana cara memilih mesin yang tepat untuk aplikasi saya?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Beritahu kami apa yang harus dilakukan mesin, bahan apa yang akan ditangani, tanah, ruang yang tersedia dan beban kerja sehari-hari. Kami kemudian dapat menyarankan mesin yang sesuai, ukuran model dan lampiran.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Informasi apa yang harus saya kirim untuk menerima kutipan yang relevan?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Kirim pekerjaan utama, jobsite, negara pengiriman, jumlah, lampiran dan tanggal yang diperlukan. Foto atau video sangat membantu ketika situs memiliki akses sempit, lereng atau materi yang sulit.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Apa ketentuan pembayaran standar Anda?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Syarat pembayaran tergantung pada mesin, kuantitas dan pesanan. Kutipan akan menunjukkan metode pembayaran, deposit, saldo dan tanggal pembayaran sebelum Anda mengkonfirmasi pesanan.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-muted wp-section alignfull alignfull\" id=\"faq-configuration\" aria-labelledby=\"faq-configuration-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">02<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Model dan Pilihan<\/p>\n\n\n\n<h2 id=\"faq-configuration-title\">Pilih Mesin dan Pilihan<\/h2>\n\n\n\n<p>Konfirmasikan model, lampiran, opsi, dan pemeriksaan sebelum melakukan pemesanan.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Dapatkah mesin Qilu disesuaikan untuk kebutuhan saya?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Beri tahu kami lampiran, opsi, atau merek mana yang Anda butuhkan. Perubahan yang tersedia bergantung pada produk dan pesanan, jadi kami memeriksa setiap permintaan sebelum menambahkannya ke kutipan.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Bisakah saya memesan lampiran dengan mesin?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Ya, lampiran yang kompatibel dapat dipesan dengan mesin. Beritahu kami pekerjaan mana yang Anda rencanakan untuk dilakukan sehingga kami dapat memeriksa mesin, aliran hidrolik, coupler dan lampiran bersama-sama.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Apakah Anda menguji peralatan sebelum pengiriman?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Mesin diperiksa sebelum pengiriman. Tergantung pada produk dan pesanan, kami dapat menyediakan foto, video kerja atau catatan inspeksi untuk ditinjau.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-light wp-section alignfull alignfull\" id=\"faq-delivery\" aria-labelledby=\"faq-delivery-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">03<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Pengiriman<\/p>\n\n\n\n<h2 id=\"faq-delivery-title\">Pembayaran, Pengiriman dan Pengepakan<\/h2>\n\n\n\n<p>Konfirmasikan persyaratan pengiriman, waktu persiapan dan pengepakan sebelum melakukan pemesanan.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Ketentuan pengiriman mana yang dapat Anda dukung?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Ketentuan pengiriman tergantung pada pesanan dan negara. Beritahu kami ke mana mesin akan pergi dan bagaimana Anda berencana untuk menerimanya. Kutipan akan menunjukkan jangka waktu pengiriman yang disepakati dan apa yang termasuk.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Berapa lama persiapan produksi dan pengiriman?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Waktu persiapan tergantung pada model, kuantitas, lampiran dan perubahan yang diminta. Kami akan mengkonfirmasi lead time dalam kutipan setelah meninjau pesanan Anda.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Bagaimana mesin dikemas untuk pengiriman?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Pengepakan tergantung pada ukuran mesin dan metode pengiriman. Kami akan menunjukkan pengepakan yang direncanakan dalam kutipan atau konfirmasi pesanan.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-muted wp-section alignfull alignfull\" id=\"faq-support\" aria-labelledby=\"faq-support-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">04<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Dukungan Purna Jual<\/p>\n\n\n\n<h2 id=\"faq-support-title\">Garansi, Suku Cadang dan Dokumen<\/h2>\n\n\n\n<p>Periksa garansi, suku cadang, dan dokumen yang diperlukan sebelum mesin dikirim.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Garansi apa yang diberikan dengan mesin Qilu?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Ketentuan garansi tergantung pada produk dan pesanan. Mintalah ketentuan untuk model Anda, termasuk masa garansi, apa yang tercakup dan bagaimana melaporkan masalah.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Bisakah Anda menyediakan suku cadang aus dan suku cadang pengganti?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Ya. Kirim model mesin, detail serial, dan foto bagian yang jelas. Ini membantu kami mengidentifikasi penggantian yang benar.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Sertifikat dan dokumen inspeksi mana yang tersedia?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Dokumen yang tersedia tergantung pada produk, model dan negara. Kirimkan persyaratan yang tepat dari importir atau proyek Anda sehingga kami dapat memeriksanya sebelum Anda memesan.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-resources wp-section alignfull alignfull\">\n<div class=\"wp-content-wrap\">\n<div class=\"qfaq-section-head\">\n<div>\n<p class=\"qfaq-kicker\">Informasi Produk Lebih Lanjut<\/p>\n\n\n\n<h2 class=\"qfaq-heading\">Lihat Produk, Video, dan Katalog<\/h2>\n<\/div>\n\n\n\n<p class=\"qfaq-intro\">Gunakan halaman produk, video, dan katalog saat Anda memerlukan detail lebih lanjut tentang model atau lampiran.<\/p>\n<\/div>\n\n\n\n<div class=\"qfaq-resource-grid\">\n<article class=\"qfaq-resource\">\n<span class=\"qfaq-resource-number\">PRODUCTS<\/span>\n\n\n\n<h3>Lihat Model Saat Ini<\/h3>\n\n\n\n<p>Lihat foto produk asli dan nama model, lalu buka halaman produk untuk detailnya.<\/p>\n\n\n\n<a class=\"qfaq-link\" href=\"\/id\/our-products\/\">Lihat Model<\/a>\n<\/article>\n\n\n\n<article class=\"qfaq-resource\">\n<span class=\"qfaq-resource-number\">VIDEOS<\/span>\n\n\n\n<h3>Mesin Jam di Tempat Kerja<\/h3>\n\n\n\n<p>Lihat bagaimana mesin bergerak, bekerja dan menggunakan lampiran.<\/p>\n\n\n\n<a class=\"qfaq-link\" href=\"\/id\/video-center\/\">Tonton Video Produk<\/a>\n<\/article>\n\n\n\n<article class=\"qfaq-resource\">\n<span class=\"qfaq-resource-number\">CATALOG<\/span>\n\n\n\n<h3>Simpan Detail Produk<\/h3>\n\n\n\n<p>Unduh katalog yang tersedia untuk membandingkan model atau membaginya dengan tim Anda.<\/p>\n\n\n\n<a class=\"qfaq-link\" href=\"\/id\/download-center\/\">Download Katalog Produk<\/a>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n<\/main>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":".gsbp-b880ad0{display:none!important}.qfaq-section{box-sizing:border-box;color:#193247;position:relative;width:100%}@media (max-width:760px){.qfaq-section .wp-content-wrap{padding-left:20px;padding-right:20px}}.qfaq-section h1,.qfaq-section h2,.qfaq-section h3,.qfaq-section p{margin:0}.qfaq-section ol,.qfaq-section ul{list-style:none;margin:0;padding:0}.qfaq-section a{color:inherit;text-decoration:none}.qfaq-section 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