{"id":23661,"date":"2026-08-06T03:43:57","date_gmt":"2026-08-06T03:43:57","guid":{"rendered":"https:\/\/qilumachinery.com\/?page_id=23661"},"modified":"2026-08-24T03:04:31","modified_gmt":"2026-08-24T03:04:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/qilumachinery.com\/ms\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"<!-- gs-stylemanager -->\n\n\n<main class=\"qfaq-page alignfull\">\n<section class=\"qfaq-section qfaq-hero wp-section alignfull alignfull\" aria-label=\"Jentera Qilu sering bertanya soalan\">\n<div class=\"qfaq-hero-grid wp-content-wrap\">\n<div class=\"qfaq-hero-copy\">\n<p class=\"qfaq-kicker\">Soalan dan Jawapan<\/p>\n\n\n\n<h1>Soalan Lazim Mengenai Membeli Qilu Machinery<\/h1>\n\n\n\n<p>Cari jawapan mudah tentang memilih mesin, pembayaran, penghantaran, pembungkusan, waranti, alat ganti dan dokumen.<\/p>\n\n\n\n<div class=\"qfaq-hero-actions\">\n<a class=\"qfaq-btn\" href=\"#faq-purchasing\">Baca Soalan Lazim<\/a>\n\n\n\n<a class=\"qfaq-btn qfaq-btn-outline\" href=\"\/ms\/contact\/\">Tanya Qilu Soalan<\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-light wp-section alignfull alignfull\" id=\"faq-purchasing\" aria-labelledby=\"faq-purchasing-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">01<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Memilih Mesin<\/p>\n\n\n\n<h2 id=\"faq-purchasing-title\">Pilih Jenis Mesin yang Betul<\/h2>\n\n\n\n<p>Beritahu kami tentang kerja, tanah dan ruang yang tersedia. Butiran ini membantu kami mencadangkan saiz mesin dan model yang sesuai.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\" open=\"open\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Bagaimanakah cara saya memilih mesin yang sesuai untuk aplikasi saya?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Beritahu kami apa yang mesin mesti lakukan, bahan apa yang akan dikendalikannya, tanah, ruang yang ada dan beban kerja harian. Kami kemudiannya boleh mencadangkan mesin yang sesuai, saiz model dan lampiran.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Apakah maklumat yang perlu saya hantar untuk menerima sebut harga yang berkaitan?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Hantar kerja utama, tapak kerja, negara penghantaran, kuantiti, lampiran dan tarikh yang diperlukan. Foto atau video berguna apabila tapak mempunyai akses sempit, cerun atau bahan yang sukar.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Apakah syarat pembayaran standard anda?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Syarat pembayaran bergantung pada mesin, kuantiti dan pesanan. Sebut harga akan menunjukkan kaedah pembayaran, deposit, baki dan tarikh pembayaran sebelum anda mengesahkan pesanan.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-muted wp-section alignfull alignfull\" id=\"faq-configuration\" aria-labelledby=\"faq-configuration-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">02<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Model dan Pilihan<\/p>\n\n\n\n<h2 id=\"faq-configuration-title\">Pilih Mesin dan Pilihan<\/h2>\n\n\n\n<p>Sahkan model, lampiran, pilihan dan semakan sebelum membuat pesanan.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Bolehkah jentera Qilu disesuaikan untuk keperluan saya?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Beritahu kami lampiran, pilihan atau penjenamaan yang anda perlukan. Perubahan yang tersedia bergantung pada produk dan pesanan, jadi kami menyemak setiap permintaan sebelum menambahkannya pada sebut harga.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Bolehkah saya memesan lampiran dengan mesin?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Ya, lampiran yang serasi boleh dipesan dengan mesin. Beritahu kami kerja yang anda merancang untuk lakukan supaya kami boleh menyemak mesin, aliran hidraulik, pengganding dan lampiran bersama-sama.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Adakah anda menguji peralatan sebelum penghantaran?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Mesin diperiksa sebelum penghantaran. Bergantung pada produk dan pesanan, kami boleh menyediakan foto, video yang berfungsi atau rekod pemeriksaan untuk semakan.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-light wp-section alignfull alignfull\" id=\"faq-delivery\" aria-labelledby=\"faq-delivery-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">03<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Penghantaran<\/p>\n\n\n\n<h2 id=\"faq-delivery-title\">Pembayaran, Penghantaran dan Pembungkusan<\/h2>\n\n\n\n<p>Sahkan syarat penghantaran, masa penyediaan dan pembungkusan sebelum membuat pesanan anda.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Syarat penghantaran yang manakah boleh anda sokong?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Syarat penghantaran bergantung pada pesanan dan negara. Beritahu kami ke mana mesin itu pergi dan cara anda merancang untuk menerimanya. Sebut harga akan menunjukkan tempoh penghantaran yang dipersetujui dan apa yang disertakan.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Berapa lama masa pengeluaran dan penyediaan penghantaran?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Masa penyediaan bergantung pada model, kuantiti, lampiran dan perubahan yang diminta. Kami akan mengesahkan masa utama dalam sebut harga selepas menyemak pesanan anda.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Bagaimanakah mesin dibungkus untuk penghantaran?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Pembungkusan bergantung pada saiz mesin dan kaedah penghantaran. Kami akan menunjukkan pembungkusan yang dirancang dalam sebut harga atau pengesahan pesanan.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-muted wp-section alignfull alignfull\" id=\"faq-support\" aria-labelledby=\"faq-support-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">04<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Sokongan Selepas Jualan<\/p>\n\n\n\n<h2 id=\"faq-support-title\">Waranti, Bahagian dan Dokumen<\/h2>\n\n\n\n<p>Semak waranti, alat ganti dan dokumen yang diperlukan sebelum mesin dihantar.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Apakah waranti yang disediakan dengan jentera Qilu?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Syarat jaminan bergantung pada produk dan pesanan. Minta syarat untuk model anda, termasuk tempoh jaminan, perkara yang dilindungi dan cara melaporkan masalah.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Bolehkah anda menyediakan alat ganti haus dan alat ganti?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Ya. Hantar model mesin, butiran bersiri dan gambar jelas bahagian tersebut. Ini membantu kami mengenal pasti penggantian yang betul.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Sijil dan dokumen pemeriksaan yang manakah tersedia?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Dokumen yang tersedia bergantung pada produk, model dan negara. Hantar keperluan yang tepat daripada pengimport atau projek anda supaya kami boleh menyemaknya sebelum anda memesan.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-resources wp-section alignfull alignfull\">\n<div class=\"wp-content-wrap\">\n<div class=\"qfaq-section-head\">\n<div>\n<p class=\"qfaq-kicker\">Maklumat Produk Lagi<\/p>\n\n\n\n<h2 class=\"qfaq-heading\">Lihat Produk, Video dan Katalog<\/h2>\n<\/div>\n\n\n\n<p class=\"qfaq-intro\">Gunakan halaman produk, video dan katalog apabila anda memerlukan butiran lanjut tentang model atau lampiran.<\/p>\n<\/div>\n\n\n\n<div class=\"qfaq-resource-grid\">\n<article class=\"qfaq-resource\">\n<span class=\"qfaq-resource-number\">PRODUKTET<\/span>\n\n\n\n<h3>Lihat Model Semasa<\/h3>\n\n\n\n<p>Lihat foto produk sebenar dan nama model, kemudian buka halaman produk untuk mendapatkan butiran.<\/p>\n\n\n\n<a class=\"qfaq-link\" href=\"\/ms\/our-products\/\">Lihat Model<\/a>\n<\/article>\n\n\n\n<article class=\"qfaq-resource\">\n<span class=\"qfaq-resource-number\">VIDEONET<\/span>\n\n\n\n<h3>Mesin Tonton di Tempat Kerja<\/h3>\n\n\n\n<p>Lihat cara mesin bergerak, berfungsi dan menggunakan lampiran.<\/p>\n\n\n\n<a class=\"qfaq-link\" href=\"\/ms\/video-center\/\">Tonton Video Produk<\/a>\n<\/article>\n\n\n\n<article class=\"qfaq-resource\">\n<span class=\"qfaq-resource-number\">KATALOG<\/span>\n\n\n\n<h3>Simpan Butiran Produk<\/h3>\n\n\n\n<p>Muat turun katalog yang tersedia untuk membandingkan model atau berkongsinya dengan pasukan anda.<\/p>\n\n\n\n<a class=\"qfaq-link\" href=\"\/ms\/download-center\/\">Muat turun Katalog Produk<\/a>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n<\/main>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":".gsbp-b880ad0{display:none!important}.qfaq-section{box-sizing:border-box;color:#193247;position:relative;width:100%}@media (max-width:760px){.qfaq-section .wp-content-wrap{padding-left:20px;padding-right:20px}}.qfaq-section h1,.qfaq-section h2,.qfaq-section h3,.qfaq-section p{margin:0}.qfaq-section ol,.qfaq-section ul{list-style:none;margin:0;padding:0}.qfaq-section a{color:inherit;text-decoration:none}.qfaq-section 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