{"id":23661,"date":"2026-08-06T03:43:57","date_gmt":"2026-08-06T03:43:57","guid":{"rendered":"https:\/\/qilumachinery.com\/?page_id=23661"},"modified":"2026-08-24T03:04:31","modified_gmt":"2026-08-24T03:04:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/qilumachinery.com\/ro\/faq\/","title":{"rendered":"\u00centreb\u0103ri frecvente"},"content":{"rendered":"<!-- gs-stylemanager -->\n\n\n<main class=\"qfaq-page alignfull\">\n<section class=\"qfaq-section qfaq-hero wp-section alignfull alignfull\" aria-label=\"Ma\u0219ini Qilu \u00eentreb\u0103ri frecvente\">\n<div class=\"qfaq-hero-grid wp-content-wrap\">\n<div class=\"qfaq-hero-copy\">\n<p class=\"qfaq-kicker\">\u00centreb\u0103ri \u0219i r\u0103spunsuri<\/p>\n\n\n\n<h1>\u00centreb\u0103ri frecvente despre cump\u0103rarea Qilu Machinery<\/h1>\n\n\n\n<p>G\u0103si\u021bi r\u0103spunsuri simple despre alegerea unei ma\u0219ini, plat\u0103, transport, ambalare, garan\u021bie, piese \u0219i documente.<\/p>\n\n\n\n<div class=\"qfaq-hero-actions\">\n<a class=\"qfaq-btn\" href=\"#faq-purchasing\">Citi\u021bi \u00eentreb\u0103ri comune<\/a>\n\n\n\n<a class=\"qfaq-btn qfaq-btn-outline\" href=\"\/ro\/contact\/\">Adresa\u021bi-v\u0103 o \u00eentrebare la Qilu<\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-light wp-section alignfull alignfull\" id=\"faq-purchasing\" aria-labelledby=\"faq-purchasing-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">01<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Alegerea unei ma\u0219ini<\/p>\n\n\n\n<h2 id=\"faq-purchasing-title\">Alege\u021bi tipul potrivit de ma\u0219in\u0103<\/h2>\n\n\n\n<p>Spune\u021bi-ne despre locul de munc\u0103, terenul \u0219i spa\u021biul disponibil Aceste detalii ne ajut\u0103 s\u0103 suger\u0103m o ma\u0219in\u0103 adecvat\u0103 \u0219i dimensiunea modelului.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\" open=\"open\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Cum aleg ma\u0219ina potrivit\u0103 pentru aplica\u021bia mea?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Spune\u021bi-ne ce trebuie s\u0103 fac\u0103 ma\u0219ina, ce material va manipula, solul, spa\u021biul disponibil \u0219i volumul de munc\u0103 zilnic. Apoi v\u0103 putem sugera o ma\u0219in\u0103 adecvat\u0103, dimensiunea modelului \u0219i ata\u0219amentele.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Ce informa\u021bii ar trebui s\u0103 trimit pentru a primi o ofert\u0103 relevant\u0103?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Trimite\u021bi jobul principal, site-ul de locuri de munc\u0103, \u021bara de livrare, cantitatea, ata\u0219amentele \u0219i data necesar\u0103. Fotografiile sau videoclipurile sunt utile atunci c\u00e2nd site-ul are acces \u00eengust, pante sau material dificil.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Care sunt termenii dvs. standard de plat\u0103?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Termenii de plat\u0103 depind de aparat, cantitate \u0219i comand\u0103. cota\u021bia va afi\u0219a metoda de plat\u0103, depozitul, soldul \u0219i datele de plat\u0103 \u00eenainte de a confirma comanda.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-muted wp-section alignfull alignfull\" id=\"faq-configuration\" aria-labelledby=\"faq-configuration-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">02<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Modele \u0219i op\u021biuni<\/p>\n\n\n\n<h2 id=\"faq-configuration-title\">Alege\u021bi ma\u0219ina \u0219i op\u021biunile<\/h2>\n\n\n\n<p>Confirma modelul, atasamentele, optiunile si verificarile inainte de a plasa comanda.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Pot fi personalizate utilajele 1TP7 T pentru cerin\u021bele mele?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Spune\u021bi-ne de ce ata\u0219amente, op\u021biuni sau branding ave\u021bi nevoie Modific\u0103rile disponibile depind de produs \u0219i comand\u0103, a\u0219a c\u0103 verific\u0103m fiecare solicitare \u00eenainte de a o ad\u0103uga la ofert\u0103.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Pot comanda ata\u0219amente cu ma\u0219ina?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Da, ata\u0219amentele compatibile pot fi comandate cu ma\u0219ina Spune\u021bi-ne ce lucr\u0103ri inten\u021biona\u021bi s\u0103 face\u021bi, astfel \u00eenc\u00e2t s\u0103 putem verifica ma\u0219ina, debitul hidraulic, cuplajul \u0219i ata\u0219amentul \u00eempreun\u0103.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Testa\u021bi echipamentul \u00eenainte de livrare?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Ma\u0219inile sunt verificate \u00eenainte de expediere. \u00een func\u021bie de produs \u0219i comand\u0103, putem furniza fotografii, un videoclip de lucru sau \u00eenregistr\u0103ri de inspec\u021bie pentru examinare.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-light wp-section alignfull alignfull\" id=\"faq-delivery\" aria-labelledby=\"faq-delivery-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">03<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Transport<\/p>\n\n\n\n<h2 id=\"faq-delivery-title\">Plata, Livrare \u0219i Ambalare<\/h2>\n\n\n\n<p>Confirma\u021bi termenii de livrare, timpul de preg\u0103tire \u0219i ambalarea \u00eenainte de a plasa comanda.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Ce termene de livrare pute\u021bi sus\u021bine?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Termenii de livrare depind de comand\u0103 \u0219i de \u021bar\u0103. Spune\u021bi-ne unde merge ma\u0219ina \u0219i cum inten\u021biona\u021bi s\u0103 o primi\u021bi. oferta va ar\u0103ta termenul de livrare convenit \u0219i ce este inclus.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>C\u00e2t dureaz\u0103 preg\u0103tirea produc\u021biei \u0219i livr\u0103rii?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Timpul de preg\u0103tire depinde de model, cantitate, ata\u0219amente \u0219i modific\u0103rile solicitate. Vom confirma timpul de livrare \u00een ofert\u0103 dup\u0103 revizuirea comenzii dvs.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Cum sunt ambalate utilajele pentru expediere?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Ambalarea depinde de dimensiunea ma\u0219inii \u0219i de metoda de expediere.Vom ar\u0103ta ambalajul planificat \u00een cota\u021bie sau confirmarea comenzii.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-muted wp-section alignfull alignfull\" id=\"faq-support\" aria-labelledby=\"faq-support-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">04<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Asisten\u021b\u0103 post-v\u00e2nzare<\/p>\n\n\n\n<h2 id=\"faq-support-title\">Garan\u021bie, piese \u0219i documente<\/h2>\n\n\n\n<p>Verifica\u021bi garan\u021bia, piesele de schimb \u0219i documentele necesare \u00eenainte ca ma\u0219ina s\u0103 fie expediat\u0103.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Ce garan\u021bie este oferit\u0103 cu utilajele Qilu?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Termenii garantiei depind de produs si comanda Cereti termenii pentru modelul dvs, inclusiv perioada de garantie, ce este acoperit si cum sa raportati o problema.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Pute\u021bi furniza piese de uzur\u0103 \u0219i piese de schimb?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Da. trimite modelul ma\u0219inii, detaliile de serie \u0219i fotografiile clare ale piesei. acest lucru ne ajut\u0103 s\u0103 identific\u0103m \u00eenlocuirea corect\u0103.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Ce certificate \u0219i documente de inspec\u021bie sunt disponibile?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Documentele disponibile depind de produs, model \u0219i \u021bar\u0103 Trimite\u021bi cerin\u021bele exacte de la importatorul sau proiectul dvs, astfel \u00eenc\u00e2t s\u0103 le putem verifica \u00eenainte de a comanda.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-resources wp-section alignfull alignfull\">\n<div class=\"wp-content-wrap\">\n<div class=\"qfaq-section-head\">\n<div>\n<p class=\"qfaq-kicker\">Mai multe informa\u021bii despre produs<\/p>\n\n\n\n<h2 class=\"qfaq-heading\">Vizualiza\u021bi produse, videoclipuri \u0219i cataloage<\/h2>\n<\/div>\n\n\n\n<p class=\"qfaq-intro\">Folositi pagini de produse, videoclipuri si cataloage atunci cand aveti nevoie de mai multe detalii despre un model sau atasament.<\/p>\n<\/div>\n\n\n\n<div class=\"qfaq-resource-grid\">\n<article class=\"qfaq-resource\">\n<span class=\"qfaq-resource-number\">PRODUSE<\/span>\n\n\n\n<h3>Vizualiza\u021bi modelele curente<\/h3>\n\n\n\n<p>Vede\u021bi fotografiile reale ale produselor \u0219i numele modelelor, apoi deschide\u021bi o pagin\u0103 de produs pentru detalii.<\/p>\n\n\n\n<a class=\"qfaq-link\" href=\"\/ro\/our-products\/\">Vizualiza\u021bi modele<\/a>\n<\/article>\n\n\n\n<article class=\"qfaq-resource\">\n<span class=\"qfaq-resource-number\">VIDEOCLIPURI<\/span>\n\n\n\n<h3>Uita-te la ma\u0219ini la locul de munc\u0103<\/h3>\n\n\n\n<p>Vede\u021bi cum ma\u0219inile se mi\u0219c\u0103, func\u021bioneaz\u0103 \u0219i folosesc ata\u0219amentele.<\/p>\n\n\n\n<a class=\"qfaq-link\" href=\"\/ro\/video-center\/\">Urm\u0103ri\u021bi videoclipuri cu produse<\/a>\n<\/article>\n\n\n\n<article class=\"qfaq-resource\">\n<span class=\"qfaq-resource-number\">CATALOAGE<\/span>\n\n\n\n<h3>Salva\u021bi detaliile produsului<\/h3>\n\n\n\n<p>Desc\u0103rca\u021bi cataloagele disponibile pentru a compara modele sau pentru a le partaja cu echipa dvs.<\/p>\n\n\n\n<a class=\"qfaq-link\" href=\"\/ro\/download-center\/\">Desc\u0103rca\u021bi Cataloage de produse<\/a>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n<\/main>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":".gsbp-b880ad0{display:none!important}.qfaq-section{box-sizing:border-box;color:#193247;position:relative;width:100%}@media (max-width:760px){.qfaq-section .wp-content-wrap{padding-left:20px;padding-right:20px}}.qfaq-section h1,.qfaq-section h2,.qfaq-section h3,.qfaq-section p{margin:0}.qfaq-section ol,.qfaq-section ul{list-style:none;margin:0;padding:0}.qfaq-section a{color:inherit;text-decoration:none}.qfaq-section 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