{"id":23661,"date":"2026-08-06T03:43:57","date_gmt":"2026-08-06T03:43:57","guid":{"rendered":"https:\/\/qilumachinery.com\/?page_id=23661"},"modified":"2026-08-24T03:04:31","modified_gmt":"2026-08-24T03:04:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/qilumachinery.com\/sk\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"<!-- gs-stylemanager -->\n\n\n<main class=\"qfaq-page alignfull\">\n<section class=\"qfaq-section qfaq-hero wp-section alignfull alignfull\" aria-label=\"Qilu strojov\u00e9 zariadenia \u010dasto kladen\u00e9 ot\u00e1zky\">\n<div class=\"qfaq-hero-grid wp-content-wrap\">\n<div class=\"qfaq-hero-copy\">\n<p class=\"qfaq-kicker\">Ot\u00e1zky a odpovede<\/p>\n\n\n\n<h1>Be\u017en\u00e9 ot\u00e1zky o n\u00e1kupe Qilu Machinery<\/h1>\n\n\n\n<p>N\u00e1jdite jednoduch\u00e9 odpovede o v\u00fdbere stroja, platby, dopravy, balenia, z\u00e1ruky, dielov a dokumentov.<\/p>\n\n\n\n<div class=\"qfaq-hero-actions\">\n<a class=\"qfaq-btn\" href=\"#faq-purchasing\">Pre\u010d\u00edtajte si Be\u017en\u00e9 ot\u00e1zky<\/a>\n\n\n\n<a class=\"qfaq-btn qfaq-btn-outline\" href=\"\/sk\/contact\/\">Op\u00fdtajte sa Qilu ot\u00e1zku<\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-light wp-section alignfull alignfull\" id=\"faq-purchasing\" aria-labelledby=\"faq-purchasing-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">01<\/span>\n\n\n\n<p class=\"qfaq-kicker\">V\u00fdber stroja<\/p>\n\n\n\n<h2 id=\"faq-purchasing-title\">Vyberte spr\u00e1vny typ stroja<\/h2>\n\n\n\n<p>Povedzte n\u00e1m o pr\u00e1ci, zemi a dostupnom priestore. Tieto podrobnosti n\u00e1m pom\u00e1haj\u00fa navrhn\u00fa\u0165 vhodn\u00fd stroj a ve\u013ekos\u0165 modelu.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\" open=\"open\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Ako si vyberiem spr\u00e1vny stroj pre svoju aplik\u00e1ciu?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Povedzte n\u00e1m, \u010do mus\u00ed stroj robi\u0165, s ak\u00fdm materi\u00e1lom bude manipulova\u0165, zem, dostupn\u00fd priestor a denn\u00e9 pracovn\u00e9 za\u0165a\u017eenie, Potom m\u00f4\u017eeme navrhn\u00fa\u0165 vhodn\u00fd stroj, ve\u013ekos\u0165 modelu a pr\u00edlohy.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Ak\u00e9 inform\u00e1cie by som mal posla\u0165, aby som dostal pr\u00edslu\u0161n\u00fa cenov\u00fa ponuku?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Po\u0161lite hlavn\u00fa \u00falohu, miesto pr\u00e1ce, krajinu doru\u010denia, mno\u017estvo, pr\u00edlohy a po\u017eadovan\u00fd d\u00e1tum. Fotografie alebo vide\u00e1 s\u00fa u\u017eito\u010dn\u00e9, ke\u010f m\u00e1 str\u00e1nka \u00fazky pr\u00edstup, svahy alebo zlo\u017eit\u00fd materi\u00e1l.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Ak\u00e9 s\u00fa va\u0161e \u0161tandardn\u00e9 platobn\u00e9 podmienky?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Platobn\u00e9 podmienky z\u00e1visia od stroja, mno\u017estva a objedn\u00e1vky. Cenov\u00e1 ponuka zobraz\u00ed sp\u00f4sob platby, z\u00e1lohu, zostatok a d\u00e1tumy platby predt\u00fdm, ako potvrd\u00edte objedn\u00e1vku.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-muted wp-section alignfull alignfull\" id=\"faq-configuration\" aria-labelledby=\"faq-configuration-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">02<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Modely a mo\u017enosti<\/p>\n\n\n\n<h2 id=\"faq-configuration-title\">Vyberte si stroj a mo\u017enosti<\/h2>\n\n\n\n<p>Pred zadan\u00edm objedn\u00e1vky potvr\u010fte model, pr\u00edlohy, mo\u017enosti a kontroly.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>M\u00f4\u017eu by\u0165 stroje Qilu prisp\u00f4soben\u00e9 mojim po\u017eiadavk\u00e1m?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Povedzte n\u00e1m, ktor\u00e9 pr\u00edlohy, mo\u017enosti alebo zna\u010dku potrebujete Dostupn\u00e9 zmeny z\u00e1visia od produktu a objedn\u00e1vky, preto ka\u017ed\u00fa \u017eiados\u0165 skontrolujeme pred jej pridan\u00edm do cenovej ponuky.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>M\u00f4\u017eem si objedna\u0165 pr\u00edlohy so strojom?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>\u00c1no, kompatibiln\u00e9 pr\u00eddavn\u00e9 zariadenia je mo\u017en\u00e9 objedna\u0165 so strojom Povedzte n\u00e1m, ktor\u00e9 pr\u00e1ce pl\u00e1nujete urobi\u0165, aby sme mohli spolo\u010dne skontrolova\u0165 stroj, hydraulick\u00fd prietok, spojku a pripevnenie.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Testujete vybavenie pred dodan\u00edm?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Stroje s\u00fa pred odoslan\u00edm skontrolovan\u00e9, V z\u00e1vislosti od produktu a objedn\u00e1vky m\u00f4\u017eeme poskytn\u00fa\u0165 fotografie, pracovn\u00e9 video alebo z\u00e1znamy o kontrole na kontrolu.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-light wp-section alignfull alignfull\" id=\"faq-delivery\" aria-labelledby=\"faq-delivery-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">03<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Doprava<\/p>\n\n\n\n<h2 id=\"faq-delivery-title\">Platba, doru\u010denie a balenie<\/h2>\n\n\n\n<p>Pred zadan\u00edm objedn\u00e1vky potvr\u010fte dodacie podmienky, \u010das pr\u00edpravy a balenie.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Ktor\u00e9 dodacie podmienky m\u00f4\u017eete podpori\u0165?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Dodacie podmienky z\u00e1visia od objedn\u00e1vky a krajiny. Povedzte n\u00e1m, kam stroj ide a ako ho pl\u00e1nujete dosta\u0165. Cenov\u00e1 ponuka uk\u00e1\u017ee dohodnut\u00fa dodaciu lehotu a \u010do je zahrnut\u00e9.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>Ako dlho trv\u00e1 pr\u00edprava v\u00fdroby a dod\u00e1vky?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>\u010cas pr\u00edpravy z\u00e1vis\u00ed od modelu, mno\u017estva, pr\u00edloh a po\u017eadovan\u00fdch zmien.\u010das pr\u00edpravy potvrd\u00edme v cenovej ponuke po presk\u00faman\u00ed va\u0161ej objedn\u00e1vky.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Ako s\u00fa zabalen\u00e9 stroje na odoslanie?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Balenie z\u00e1vis\u00ed od ve\u013ekosti stroja a sp\u00f4sobu dopravy.pl\u00e1novan\u00e9 balenie uk\u00e1\u017eeme v cenovej ponuke alebo potvrden\u00ed objedn\u00e1vky.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-group qfaq-group-muted wp-section alignfull alignfull\" id=\"faq-support\" aria-labelledby=\"faq-support-title\">\n<div class=\"qfaq-group-grid wp-content-wrap\">\n<aside class=\"qfaq-group-aside\">\n<span class=\"qfaq-group-number\">04<\/span>\n\n\n\n<p class=\"qfaq-kicker\">Podpora po predaji<\/p>\n\n\n\n<h2 id=\"faq-support-title\">Z\u00e1ruka, diely a dokumenty<\/h2>\n\n\n\n<p>Skontrolujte z\u00e1ruku, n\u00e1hradn\u00e9 diely a po\u017eadovan\u00e9 dokumenty pred odoslan\u00edm stroja.<\/p>\n<\/aside>\n\n\n\n<div class=\"qfaq-accordion\">\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">01<\/span>\n\n\n\n<span>Ak\u00e1 z\u00e1ruka sa poskytuje na strojov\u00e9 zariadenia Qilu?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Z\u00e1ru\u010dn\u00e9 podmienky z\u00e1visia od produktu a objedn\u00e1vky, Po\u017eiadajte o podmienky pre v\u00e1\u0161 model, vr\u00e1tane z\u00e1ru\u010dnej doby, \u010do je kryt\u00e9 a ako nahl\u00e1si\u0165 probl\u00e9m.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">02<\/span>\n\n\n\n<span>M\u00f4\u017eete poskytn\u00fa\u0165 opotrebite\u013en\u00e9 diely a n\u00e1hradn\u00e9 diely?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>\u00c1no, Po\u0161lite model stroja, s\u00e9riov\u00e9 detaily a jasn\u00e9 fotografie dielu, To n\u00e1m pom\u00e1ha identifikova\u0165 spr\u00e1vnu v\u00fdmenu.<\/p>\n<\/div>\n<\/details>\n\n\n\n<details class=\"qfaq-item\">\n<summary>\n<span class=\"qfaq-item-number\">03<\/span>\n\n\n\n<span>Ktor\u00e9 certifik\u00e1ty a in\u0161pek\u010dn\u00e9 dokumenty s\u00fa k dispoz\u00edcii?<\/span>\n\n\n\n<span class=\"qfaq-item-icon\" aria-hidden=\"true\"><\/span>\n<\/summary>\n\n\n\n<div class=\"qfaq-answer\">\n<p>Dostupn\u00e9 dokumenty z\u00e1visia od produktu, modelu a krajiny. Po\u0161lite presn\u00e9 po\u017eiadavky od svojho dovozcu alebo projektu, aby sme ich mohli skontrolova\u0165 pred objedn\u00e1vkou.<\/p>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"qfaq-section qfaq-resources wp-section alignfull alignfull\">\n<div class=\"wp-content-wrap\">\n<div class=\"qfaq-section-head\">\n<div>\n<p class=\"qfaq-kicker\">Viac inform\u00e1ci\u00ed o produkte<\/p>\n\n\n\n<h2 class=\"qfaq-heading\">Zobrazi\u0165 produkty, vide\u00e1 a katal\u00f3gy<\/h2>\n<\/div>\n\n\n\n<p class=\"qfaq-intro\">Pou\u017e\u00edvajte str\u00e1nky produktov, vide\u00e1 a katal\u00f3gy, ke\u010f potrebujete \u010fal\u0161ie podrobnosti o modeli alebo pr\u00edlohe.<\/p>\n<\/div>\n\n\n\n<div class=\"qfaq-resource-grid\">\n<article class=\"qfaq-resource\">\n<span class=\"qfaq-resource-number\">PRODUKTY<\/span>\n\n\n\n<h3>Zobrazi\u0165 aktu\u00e1lne modely<\/h3>\n\n\n\n<p>Pozrite si skuto\u010dn\u00e9 fotografie produktov a n\u00e1zvy modelov a potom otvorte str\u00e1nku produktu, kde n\u00e1jdete podrobnosti.<\/p>\n\n\n\n<a class=\"qfaq-link\" href=\"\/sk\/our-products\/\">Zobrazi\u0165 modely<\/a>\n<\/article>\n\n\n\n<article class=\"qfaq-resource\">\n<span class=\"qfaq-resource-number\">VIDE\u00c1<\/span>\n\n\n\n<h3>Hodinky pri pr\u00e1ci<\/h3>\n\n\n\n<p>Pozrite sa, ako stroje pohybuj\u00fa, pracuj\u00fa a pou\u017e\u00edvaj\u00fa nadstavce.<\/p>\n\n\n\n<a class=\"qfaq-link\" href=\"\/sk\/video-center\/\">Sledova\u0165 Vide\u00e1 o produktoch<\/a>\n<\/article>\n\n\n\n<article class=\"qfaq-resource\">\n<span class=\"qfaq-resource-number\">KATAL\u00d3GY<\/span>\n\n\n\n<h3>Ulo\u017ete Podrobnosti o produkte<\/h3>\n\n\n\n<p>Stiahnite si dostupn\u00e9 katal\u00f3gy na porovnanie modelov alebo ich zdie\u013eajte so svoj\u00edm t\u00edmom.<\/p>\n\n\n\n<a class=\"qfaq-link\" href=\"\/sk\/download-center\/\">Stiahnite si katal\u00f3gy produktov<\/a>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n<\/main>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":".gsbp-b880ad0{display:none!important}.qfaq-section{box-sizing:border-box;color:#193247;position:relative;width:100%}@media (max-width:760px){.qfaq-section .wp-content-wrap{padding-left:20px;padding-right:20px}}.qfaq-section h1,.qfaq-section h2,.qfaq-section h3,.qfaq-section p{margin:0}.qfaq-section ol,.qfaq-section ul{list-style:none;margin:0;padding:0}.qfaq-section a{color:inherit;text-decoration:none}.qfaq-section 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