FAQ
Will you provide after-sale service?
Yes. The warranty period is 12 months or 1200 hours, once any spare parts break down during this period, the seller shall replace the parts for free according to the pictures of the damaged spare parts shown by the buyer.
What is the Delivery Time?
It will take 10-15 working days for the excavator after receiving your advance payment. 30-35 working days for tractor.
The specific delivery time depends on the items and quantity of your order.
Which machines can you supply?
Including excavators, tractors, forklifts, loaders, road rollers etc.
How to buy machines from your company?
You can choose a model from our website, or tell our sales manager your specific requirements, and we will recommend a suitable model for you. After confirming the model and price, we can confirm the order.
How to visit your factory?
You can fly to Shandong Province, China. After arriving in China, we will contact you, meet you at the airport, and visit our factory.
What is your terms of packing?
We use standard exported wooden case for LCL goods, and and fixed with steel wire for FCL goods.
How soon can you respond client inquiries?
We are online 24 hours a day to respond to your inquiries. You can contact me anytime.
Which payment terms can you accept?
Normally we can work on T/T term or LC term, sometime DP term
1)On T/T term 30% down payment is required in advance, and 70% balance shall be settled before shipment.
2)On LC term, please seek the advice from the individual sales manager whom you work with.
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